Bookstore Information

Help with searching, delivery details, order cancellation, returns, etc...

All our books now have FREE shipping when purchased online.

Books are usually dispatched by courier service on standard delivery terms. Orders are normally dispatched within 2 working days of receipt. Delivery within Europe and North America is usually 3-5 working days. Books for delivery outside Europe and North America is usually 5-7 working days.

Rush delivery may be available for your order, please contact PSales@smithers.com if you would like to upgrade your delivery.
 

Can't find what you're looking for?

Some of our older titles are not listed on our website but may still be available. Please contact our publications department on PSales@smithers.com to see if we can help.
 

Cancellation of orders

For normal stock items you can cancel your order up to 30 days after you make it. If you want to cancel an order, please send a message to PSales@smithers.com stating your order details and reason for cancellation.

Confirmation of your cancelled order will be made by our Sales Team and the cancellation becomes effective when you receive that confirmation.
 

Returns

Books may be returned for a full refund within 60 days of purchase. Books must be returned in an acceptable condition for resale. Once the book has been returned in an acceptable condition, your credit card will be refunded. Purchaser must pay shipping for the returned book.
 

Contact Details

Email: PSales@smithers.com
Telephone: +44 (0)1939 250383