Smithers Rapra is committed to ensuring that your privacy is protected. This policy describes how we gather and use your information about you when you visit this website, and the procedures and measures we have in place to protect your privacy.

We value you as a customer, and respect your privacy. We treat your personal information as confidential and will not use this information for any reason other than those outlined below.

Collection of personal information

When you are placing an order on this website we will ask you for the personal information we need to fulfil that order, such as email address, name, billing and delivery information.

We also collect basic contact details, such as email address and name, if you sign up to a mailing list for one of our products or services.

We may, from time to time, use your information to email you details of products and services within industries and technologies which we believe you might be interested in. You can at any time opt to remove yourself from our mailing list by clicking the unsubscribe link at the bottom of your emails and following the steps on screen.

Security of your information

We follow strict procedures to ensure that your personal and financial information remain secure. To prevent unauthorised access or disclosure of your information, we have put in place stringent and up to date procedures to protect your information online.

We store your information on a secure server which is protected by the latest security and firewall technology. We also use secure socket layer (SSL) to encrypt all of your personal and financial information during transactional processes.

The following measures are also employed to protect your privacy:

PCI DSS compliance (Payment Card Industry Data Security Standards) - we are as a merchant compliant to PCI DSS level 4. We work with an approved Qualified Security Assessor (QSA) to ensure the latest security requirements are implemented and we are scanned and audited regularly to ensure we remain compliant.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie Types

We may also use cookies to keep track of your visits to the site and help us tailor our services to your preferences.

Google Analytics
- These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Session Cookies
- This cookie is essentially used as a unique identifier for the session when you view the website. It allows the website to recognise the pages you have already viewed and the options you have already selected.No personal data or tracking data is stored. This cookie is deleted when you close your browser.

Cookies can be deleted. This can be done by activating the setting on your browser which enables you to decline cookies. Please note that should you choose to decline cookies, your login details will not be automatically remembered the next time you visit the site.

Your consent

When you submit your information to us online, you are consenting to us using your information for the purposes set out in this policy. If you have any concerns or questions about the way in which we collect, store and use your information you can email us at

Links to Other Websites - this privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.



Smithers Rapra All rights reserved. Any violation of copyright or intellectual property law is prohibited. The content provided by Smithers Rapra and the overall look and feel of the Smithers Rapra website and its subsidiary sites are protected by U.S. copyright, trademark and other applicable intellectual property and proprietary rights laws and international treaties. Reproduction in whole or in part in any form or medium without express written permission of Smithers Rapra is prohibited. All other names, logos, & trademarks are the property of their respective owners.

Terms and Conditions

All visitors to this site are required to agree to these terms and conditions. If you do not agree, you should not use this site. By accessing the site you indicate your acknowledgment and acceptance of these terms and conditions. Smithers Rapra reserves the right to change this policy at any time. Check this page periodically for changes.

No Warranties or Representations

These sites are provided by Smithers Rapra on an "as is" basis. Smithers Rapra makes no representations or warranties express or implied, to the information, services, products, and materials included on this site. Smithers Rapra disclaims all warranties, to the full extent permissible by applicable law, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Smithers Rapra will not be liable for any damages arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages.